Every week, exporters rely on the Commerce and State departments to process license applications for ever-more-advanced goods and technology. And if their experience with government phone-help systems is any indication, the agencies are using ever-less-reliable technology to do their job.
This item is available in full to subscribers.
To continue reading, you will need to either log in to your subscriber account, below, or purchase a new subscription.
If you are a current subscriber, and had an account on our previous site, you already have an account. If you have not yet logged into our new site, click here to reset your password.
Otherwise, click here to view your options for subscribing.
Please log in to continue |